You are welcome to post your questions and comments here. For technical support please use this form to send me an email.
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My GT4T has suddenly stopped working. Whenever I try to use it I now get the message: {“responseData”: null, “responseDetails”: “Suspected Terms of Service Abuse. Please see http://code.google.com/apis/errors“, “responseStatus”: 403} If I go to the page in questions it says “You received this notice because Google has blocked or throttled this website’s access to the Google API.” Does this mean GT4T no longer works?
GT4T still works. Google is undergoing changes to their policy and APIs and a new paid version of their API is coming out. GT4T still uses the old API. I will update GT4T in a couple of days.
For the moment, please double click the clover icon, and in the setup screen, check the box before “skip Google API”. Let me know if it works. I will work out a patch if it is not.
Hi Dallas. Thanks for your quick replies and help. GT4T seems to be working again now, which is excellent, but I haven’t been able to find the “use server relay on timeout” option in the setup screen to uncheck it. Do I need to download a new version to have access to it? I’m using version 4.17.
Louisa
I just bought a license for GT4T and it has thus far done me no good. It works in any application except the one I want to use it in – Trados Studio 2009. Every time I try to translate a segment or phrase, the connection times out. I would appreciate some quick help!
GT4T works great for me so far. But there is one annoying thing is that when I translate a segment in SDL Trados Studio 2011, a space is inserted at the end of the segment. This is really unnecessary and I have to take an extra step to delete this extra space every time.
I’d like to point at another (but related) issue; not caused by GT4T – but by Google Translate (it turns up no mattter how you use Google Translate): Working with text with tags Google Translate creates an extra space between some tags. I know Dallas is a Member of the Google Translation Team, so maybe it’s possible to give some inputs to GOOGLE to get rid of this time-consuming issue.
Thanks for GREAT GT4T!
Regards from Norway,
Thank you Tor. Google is a monster and it is almost impossible to do that. On their feedback sites, you can still see bug reports from many years ago and the bugs are still not addressed to.
It will be more realistic that we work together to solve the issue:-) Please provide me with sample source texts (the more the better) and I will try to find out the patterns.
Hi,
I am using a paid version of GT4T Pro 3.37. Where can I find update files? I stopped working just now with the error message “{“responseData”: null, “responseDetails”: “Suspected Terms of Service Abuse. Please see http://code.google.com/apis/errors“, “responseStatus”: 403}”
Thanks in advance for your help.
Did so, works fine, but now I get messages that I should
purchase the program. I already did, looked up the registration number, but it says the number is wrong. Please let me know what to do.
Please use this form http://dallascao.com/en/contact-dallas/ to send me a mail and I will provide you with my mb account. Just send the amount to my mb account and I will send you your license code manually.
Hi, a wonderful piece of software I must say! Thank you very much! You solved my problems after Trados ceased to provide GT. Anyway, I would like to ask you if there is a way, hotkey, etc., to translate all segments in Trados at once. Thank you in advance!
Hi Dallas,
Two weeks ago I bought a second GT4T Word macro version licence for my wife. I since read here that the bugs with the extra spaces added will only be fixed in the full Suite version of your program and the version I bought has now become a ‘legacy’ product. Is this really true?
Greetings.
Hi Dallas
I have installed the Trial version of 4.25 but after the “Working…press Esc to abort” message I get “Connection timed out.Switching to GT local server”, then “Connection timed-out.Check your Internet connection or Diagnose.” When I use “Diagnose” everything works successfully and I’m given 48ms times for all the connections. But it still doesn’t work. I tried unchecking the “Server Time-out” box in Setup but then it just goes on forever.
I really hope this can be fixed and I will be happy to pay for the licensing fee! Thanks.
Hi Dallas
Just to update you: now I no longer get anything except “Working…press ESC to abort.” But nothing happens at all. By the way, I am working in SDL Trados Studio 2009, I forgot to mention that, and this is a disaster for me being suddenly deprived of Google Translate! The dictionary function works fine, though.
Help ASAP would be really really appreciated.
Thanks
1. Download and install again even when you are using 4.25 (as I sometimes make changes without changing the version number).
2. Go to GT4T setup screen, in “Other Options” increase “Set key delay “to over 40 ms.
3. Type some source text in notepad or any applications except Trados 2009, and then select the text and press GT4T Google Translate hotkey to check out if it works.
4. If it works in other applications except Trados 2009, go back to Trados 2009, press alt+insert to copy source text to a translation slot. Select some text and then press CTRL+C first and then ctrl+J.
That did the trick. I uninstalled GT4T, reinstalled it, changed the “Set key delay” to 42 ms, and it worked fine in Word 2007, but still didn’t work in Trados 2009. I got the same messages about timing out and not being able to connect to the server.
So instead I “copy source to target” segment by segment, select the text, press the GT Translate hotkey and it works instantly. Can’t thank you enough for your quick response, you’re a life-saver!
Wow, these commands work like a charm. I especially love the option of seeing the Bing results displayed along with Google Translate and being able to pick the best one. I’m a believer, and true to my word, I have ponied up the annual license fee.
Thanks again, Dallas, for the prompt support.
Is that a naked Samurai ski-jumping by the way????
I have been testing GT4T but I have a problem that makes me doubt If I should buy it, because I don’t know if it works. When working on TagEditor I press ctrl+alt+j or ctrl+alt+k to translate the segment and I receive a message “Working… Press ESC to Abort”. How do I solve this, please?
Obviously I will need to test the two functions thoroughly under TagEditor. You can use alt+insert to copy the source text to target, then select some text and press ctrl+j instead.
Thanks for your quick answer. The alt+insert method and ctrl+j works great! Just in case you need it: I’m working with TagEditor 7.0.0.615. If this function starts working for me, I will surely buy the license! Because it is very worth while. 谢谢你
I don’t know if I made something wrong, but I have uninstalled GT4T, downloaded it at the download page and reinstalled. But still the same problem. I have a screen capture if you’d like: http://imageshack.us/photo/my-images/163/screenqv.png/
Go to the set up language pairs screen of GT4T, increase the number of “set key delay” to over 100 (the larger the slower and give it another try.)
At 2011.11.30 00:39, Diego said:
Hey, Dallas! I did it, but nothing yet. I tried with 100, 150 and 200. Do you think it’s something in my PC?
At 2011.12.01 08:16, Richard said:
Hi Dallas,
I am having the same problems as described above, i.e. “Working…press Esc to abort” message I get “Connection timed out. Switching to GT local server”, then “Connection timed-out”, when working in Trados Studio 2011, and I tried the solution:
1. Download and install again.
2. Go to GT4T setup screen, in “Other Options” increase “Set key delay “to over 40 ms.
But I can’t find the GT4T setup screen, in “Other Options” to set the delay. When I click on the clover icon, there is no “Other Options” in the menu. I’m probably missing something obvious? I hope you can advise?
Hi I just started to work with GT4T and got a message now to either try try for one month or buy it. I accidentally clicked on “do not show this message again” when I wanted to confirm to try it out for a month. I deinstalled and reinstalled and still the option to go to the trial is not appearing. can you help me?
Best regards
Dagmar
I bought a one-month license on Nov 24th. At the beginning all went smoothly. Now I am trying to use GT4T and I keep receiving the following error message: Your GT4TSuite has expired. Click OK to exit GT4T Suite. Thank you for using. Am I doing sthg wrong? Thanks in advance for your help.
Please provide me with your hardware identifier and your activation code you received (or your email address you entered when purchasing). I will check it out immediately.
Also you may try to install the newest version which includes a “retrieve license” feature.
Dallas Cao English to Chinese translator / Member of the Google Translation Team / Game translator for Apple App Store / ProZ.com contest winner / Translator for friendfeed.com
Hi Martin,
The word add-on probably won’t work under Word 2010.
Please note that the Word add-on version is no longer supported. Please use the GT4T Suite. It works everywhere you can type including Word 2010.
Dallas
我用了您的3.55版本，但发现常常失去响应，就是经常的不工作，热键不起作用！
请升级最新版本，如果还出现这种情况，点右键菜单上的“重新启动”就好了。
Will Google’s deprecation of, and eventual elimination of, the Google Translate API affect GT4T, either for you or for end users?
http://code.google.com/apis/language/translate/overview.html
Regards,
Ed
Hi Ed,
There are other ways to extract Google Translate results besides the OFFICIAL API.
GT4T will stay and the end users will not be affected.
There are also many other machine translation services like Bing and SysTran.
I do hope Google won’t deprecate the API and I am willing to pay for it.
Dallas
Good news: a new paid version will be developed:
http://allthingsd.com/20110603/google-not-killing-translate-api-after-all-will-develop-paid-version/
My GT4T has suddenly stopped working. Whenever I try to use it I now get the message: {“responseData”: null, “responseDetails”: “Suspected Terms of Service Abuse. Please see http://code.google.com/apis/errors“, “responseStatus”: 403} If I go to the page in questions it says “You received this notice because Google has blocked or throttled this website’s access to the Google API.” Does this mean GT4T no longer works?
Hi Louisa,
GT4T still works. Google is undergoing changes to their policy and APIs and a new paid version of their API is coming out. GT4T still uses the old API. I will update GT4T in a couple of days.
For the moment, please double click the clover icon, and in the setup screen, check the box before “skip Google API”. Let me know if it works. I will work out a patch if it is not.
Dallas
Hi Louisa,
This error only happens when “use server relay on timeout” is checked. Please go to the setup screen and uncheck this option.
Dallas
Hi Dallas. Thanks for your quick replies and help. GT4T seems to be working again now, which is excellent, but I haven’t been able to find the “use server relay on timeout” option in the setup screen to uncheck it. Do I need to download a new version to have access to it? I’m using version 4.17.
Louisa
Yes Louisa
Hello,
I just bought a license for GT4T and it has thus far done me no good. It works in any application except the one I want to use it in – Trados Studio 2009. Every time I try to translate a segment or phrase, the connection times out. I would appreciate some quick help!
Josh
HI Josh,
I realized what might be the problem. To translate a segment, you need to use ctrl+alt+j not ctrl+j.
You can also use ctrl+alt+k to translate next segment.
ctrl+j still works in trados 2009, but you need to use alt+insert to copy the source text to the target and then select some text first.
Dallas
GT4T works great for me so far. But there is one annoying thing is that when I translate a segment in SDL Trados Studio 2011, a space is inserted at the end of the segment. This is really unnecessary and I have to take an extra step to delete this extra space every time.
Thanks Truc. This is be solved in the next version.
I’d like to point at another (but related) issue; not caused by GT4T – but by Google Translate (it turns up no mattter how you use Google Translate): Working with text with tags Google Translate creates an extra space between some tags. I know Dallas is a Member of the Google Translation Team, so maybe it’s possible to give some inputs to GOOGLE to get rid of this time-consuming issue.
Thanks for GREAT GT4T!
Regards from Norway,
Tor
Thank you Tor. Google is a monster and it is almost impossible to do that. On their feedback sites, you can still see bug reports from many years ago and the bugs are still not addressed to.
It will be more realistic that we work together to solve the issue:-) Please provide me with sample source texts (the more the better) and I will try to find out the patterns.
Hi,
I am using a paid version of GT4T Pro 3.37. Where can I find update files? I stopped working just now with the error message “{“responseData”: null, “responseDetails”: “Suspected Terms of Service Abuse. Please see http://code.google.com/apis/errors“, “responseStatus”: 403}”
Thanks in advance for your help.
Please update to the Suite version.
Did so, works fine, but now I get messages that I should
purchase the program. I already did, looked up the registration number, but it says the number is wrong. Please let me know what to do.
Hi,
How can I pay for GT4T Suite via moneybookers?
Thanks
Hi,
Please use this form http://dallascao.com/en/contact-dallas/ to send me a mail and I will provide you with my mb account. Just send the amount to my mb account and I will send you your license code manually.
Dallas
Hi, a wonderful piece of software I must say! Thank you very much! You solved my problems after Trados ceased to provide GT. Anyway, I would like to ask you if there is a way, hotkey, etc., to translate all segments in Trados at once. Thank you in advance!
Hi Houdek,
For the moment it doesn’t have that feature but it will. Though I cannot promise when as I am just too busy with translation work.
Dallas
Hi Dallas,
Two weeks ago I bought a second GT4T Word macro version licence for my wife. I since read here that the bugs with the extra spaces added will only be fixed in the full Suite version of your program and the version I bought has now become a ‘legacy’ product. Is this really true?
Greetings.
Yes John. But I will continue to provide service for the Word edition and make sure it continues to work.
Dallas
Hi Dallas
I have installed the Trial version of 4.25 but after the “Working…press Esc to abort” message I get “Connection timed out.Switching to GT local server”, then “Connection timed-out.Check your Internet connection or Diagnose.” When I use “Diagnose” everything works successfully and I’m given 48ms times for all the connections. But it still doesn’t work. I tried unchecking the “Server Time-out” box in Setup but then it just goes on forever.
I really hope this can be fixed and I will be happy to pay for the licensing fee! Thanks.
Hi Dallas
Just to update you: now I no longer get anything except “Working…press ESC to abort.” But nothing happens at all. By the way, I am working in SDL Trados Studio 2009, I forgot to mention that, and this is a disaster for me being suddenly deprived of Google Translate! The dictionary function works fine, though.
Help ASAP would be really really appreciated.
Thanks
Hi Smeralda,
Please do the following and let me know.
1. Download and install again even when you are using 4.25 (as I sometimes make changes without changing the version number).
2. Go to GT4T setup screen, in “Other Options” increase “Set key delay “to over 40 ms.
3. Type some source text in notepad or any applications except Trados 2009, and then select the text and press GT4T Google Translate hotkey to check out if it works.
4. If it works in other applications except Trados 2009, go back to Trados 2009, press alt+insert to copy source text to a translation slot. Select some text and then press CTRL+C first and then ctrl+J.
That did the trick. I uninstalled GT4T, reinstalled it, changed the “Set key delay” to 42 ms, and it worked fine in Word 2007, but still didn’t work in Trados 2009. I got the same messages about timing out and not being able to connect to the server.
So instead I “copy source to target” segment by segment, select the text, press the GT Translate hotkey and it works instantly. Can’t thank you enough for your quick response, you’re a life-saver!
You are welcome Smeralda. Please also try CTRL+ALT+J (translate current segment) and CTRL+ALT+K (translate next segment). They may be what you want.
Wow, these commands work like a charm. I especially love the option of seeing the Bing results displayed along with Google Translate and being able to pick the best one. I’m a believer, and true to my word, I have ponied up the annual license fee.
Thanks again, Dallas, for the prompt support.
Is that a naked Samurai ski-jumping by the way????
Really my pleasure to help. I think it’s a sumo wrestler:-)
Hi Dallas,
Is there anyway we can use GT4T with Batch Tasks –> Pre-translate file –> Apply Automated translation in Trados studio?
Hi Dieu,
For the moment you can only use ctrl+alt+j and ctrl+alt+k to translate segment by segment.
Dallas
Hello!
I have been testing GT4T but I have a problem that makes me doubt If I should buy it, because I don’t know if it works. When working on TagEditor I press ctrl+alt+j or ctrl+alt+k to translate the segment and I receive a message “Working… Press ESC to Abort”. How do I solve this, please?
Hi Diego,
Obviously I will need to test the two functions thoroughly under TagEditor. You can use alt+insert to copy the source text to target, then select some text and press ctrl+j instead.
Dallas
I will check this out soon and then let you know.
Dallas
Hey, Dallas!
Thanks for your quick answer. The alt+insert method and ctrl+j works great! Just in case you need it: I’m working with TagEditor 7.0.0.615. If this function starts working for me, I will surely buy the license! Because it is very worth while. 谢谢你
Hi Diego,
GT4T’s current and next segment commands should be working OK now under Tageditor. Please download and install.
Dallas
I will do this and will give my comments to you. Thanks a lot.
Hey, Dallas!
I don’t know if I made something wrong, but I have uninstalled GT4T, downloaded it at the download page and reinstalled. But still the same problem. I have a screen capture if you’d like: http://imageshack.us/photo/my-images/163/screenqv.png/
Hi Diego,
Go to the set up language pairs screen of GT4T, increase the number of “set key delay” to over 100 (the larger the slower and give it another try.)
Hey, Dallas! I did it, but nothing yet. I tried with 100, 150 and 200. Do you think it’s something in my PC?
Hi Dallas,
I am having the same problems as described above, i.e. “Working…press Esc to abort” message I get “Connection timed out. Switching to GT local server”, then “Connection timed-out”, when working in Trados Studio 2011, and I tried the solution:
1. Download and install again.
2. Go to GT4T setup screen, in “Other Options” increase “Set key delay “to over 40 ms.
But I can’t find the GT4T setup screen, in “Other Options” to set the delay. When I click on the clover icon, there is no “Other Options” in the menu. I’m probably missing something obvious? I hope you can advise?
Thanks,
Rich
Hi I just started to work with GT4T and got a message now to either try try for one month or buy it. I accidentally clicked on “do not show this message again” when I wanted to confirm to try it out for a month. I deinstalled and reinstalled and still the option to go to the trial is not appearing. can you help me?
Best regards
Dagmar
I bought a one-month license on Nov 24th. At the beginning all went smoothly. Now I am trying to use GT4T and I keep receiving the following error message: Your GT4TSuite has expired. Click OK to exit GT4T Suite. Thank you for using. Am I doing sthg wrong? Thanks in advance for your help.
Hi m.o.
Please provide me with your hardware identifier and your activation code you received (or your email address you entered when purchasing). I will check it out immediately.
Also you may try to install the newest version which includes a “retrieve license” feature.
Dallas
Hi Dallas. GT4T is no working smoothly. I was finally able to retrieve the license and to overwrite the old info on the computer. Thanks.
You are welcome!
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